In Case of Emergency

Immediate Steps
1.  Stay calm, for your sake and your pet’s sake. Animals can sense if you are upset and may become even more fearful, distressed, or aggressive.

2.  If your regular veterinarian cannot be contacted, when possible call ahead to the VESC emergency department at Carytown 804-353-900 or Midlothian 804-744-9800. Our clinical staff will be able to advise you.

3.  Be prepared with basic information – your pet’s type/breed, age, the problem, time when the problem happened, and changes since then. We will give you instructions specific to your situation.

4.  Please be aware, even gentle pets may bite or become aggressive when ill or injured. A muzzle may be used to secure an injured animal, but it’s not recommended if the animal has breathing problems.

In Case of Emergencies


Emergencies are unpredictable. That’s why the Emergency & Critical Care department at Veterinary Emergency & Specialty Center operates 24 hours a day, seven days a week. There is always an emergency veterinarian and experienced technical staff on duty.
24-Hour Emergency and Critical Care
When your family veterinarian is unavailable to handle your dog or cat’s emergency needs, VESC is just a phone call away. Please call ahead at Carytown 804-353-9000 or Midlothian 804-744-9800 so that a veterinary professional can prepare for your pet emergency. Click here for directions to our veterinary hospital.

Our highly-trained, professional, and compassionate staff, along with state-of-the-art facilities and equipment not found elsewhere, which means that your pet will get world-class emergency and critical care.

Recognize Urgent Problems
Prompt veterinary care gives your pet the best chance of a successful outcome and recovery. If you have a question about your pet’s health, don’t delay seeking veterinary care. Here are some indications and situations when you should always seek urgent treatment:

•    Unconsciousness
•    Bleeding in volume, or doesn’t stop, or from a body cavity
•    Foaming at the mouth
•    Hit by car
•    Seizure or Tremor
•    Unresponsive
•    Lethargic
•    Blue, purple, or pale gums or tongue
•    Cat open-mouth breathing
•    Ingestion of snail bait, rat bait, anti-freeze, pills, medications, vitamins, or any suspect substance.
•    Your pet has been involved in an animal attack
•    Bite wounds
•    Snake bites
•    Spider or insect bites
•    Poisonings
•    Paralysis
•    Respiratory emergency
•    Cardiac emergency
•    Diarrhea
•    Allergic reactions
•    Dehydration
•    Lacerations
•    Fractures
•    Burns
•    Heat and cold emergencies (heatstroke, excessive panting or salivation, shivering, etc.)

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